Blue Ribbon Bags will track and expedite the return of your delayed baggage for 96 hours from the time your flight lands.
You will receive automatic email updates every time there is any change to the status of your mishandled bag.
One Service Agreement includes all bags checked at airport, including last minute gate check-ins.
Blue Ribbon Bags service covers every flight, on every airline, everywhere in the world.
Each purchase is per person, per airline confirmation number, regardless of the number of connections.
You can purchase our service right up until the moment prior to your flight’s departure.
Our service must be purchased prior to all flights within an inbound or outbound itinerary. Our service cannot be purchased “mid-connection”.
A claim must be filed with your airline prior to reporting your mishandled bag to us.
Mishandled bags must be reported to us within 24 hours of your flight arrival.
No proof of baggage contents is required to receive our Satisfaction Guarantee Payment.
Payment is issued if your bag is not found within 96 hours (4-days) of your flight arrival.
Payments are guaranteed even if your bags are returned after the 96-hour service period.
BRB sells a service that is in addition to any insurance you may have, and not instead of.
Blue Ribbon Bags does not cover delivery. All bags will be considered returned to the passenger, and Blue Ribbon Bag's service will be considered rendered, when as per the airline’s baggage system, the bag arrives at the airport on record with the passenger’s lost baggage claim with the airline.
Blue Ribbon Bags Service does not cover THEFT (of baggage or items within the bag). Any bag which the airline has reported to have been on the flight/s which the passenger has taken will not qualify for service.
All bags will be considered returned to the passenger, and this service agreement will be considered fulfilled, per the terms and conditions of the Blue Ribbon Bags Service Agreement, when as per the airline’s lost baggage system, the bag arrives at the airport on record with the passenger’s lost baggage claim with the airline.